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Vienna, Munich – January 14th, 2014 – link|that today announced its CTI middleware solution link|that Cube 1.1 has achieved certified integration with SAP applications. The solution has been proven to integrate with the SAP Customer Relationship Management (SAP CRM) application, providing integrated communications across telephony channels.

link|that Cube integrates existing telephony systems provided by market-leading brands with the SAP enhancement package for SAP CRM to exchange critical data instantaneously. Customers and service agents benefit from automatically provided data. Customer information appears the moment it is needed. Seamless background services handle and synchronize events and agent states.

“We are delighted to announce the successful achievement of SAP certification for our link|that Cube,” said Peter Kugler, CEO of link|that. “link|that Cube’s ability to leverage the business potential of assets provided by solutions from SAP and other vendors will prove highly beneficial to current and future customer engagements.”

As a result of the certified integration, the link|that Cube now connects existing telephone systems with SAP CRM. It is already being successfully used by link|that customers.

link|that Cube is a trademark of link|that. SAP and all SAP logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries. All other product and service names mentioned are the trademarks of their respective companies.

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