Dialect in speech recognition: the key to success
Artificial intelligence & dialects: How a company can ensure technology is reliable despite linguistic diversity.
Artificial intelligence & dialects: How a company can ensure technology is reliable despite linguistic diversity.
Our AI for phone calls automatically categorizes conversations and offers even better transcripts.
Next Wednesday, we will show in our webinar (in German) how waiting times for customers can be reduced and problems solve themselves or faster.
Telephony integrated into SAP Agent Desktop: Use your telephony system in conjunction with your CRM data in SAP Service Cloud.
The softphone for LinkThat CUBE and ECCO has been upgraded with helpful features. Find out what service agents can look forward to.
link|that ECCO is real-time speech recognition for all CRM and telephony systems. Helpful actions step in as soon as topics are mentioned.
Keyword spotting on the telephony channel is a completely new and powerful tool. But what can it offer?
Our keyword spotting is now certified by SAP. See how agents benefit from helpful, automatic CRM actions during ongoing calls.
Helpful actions for key topics in live phone calls: This is the core feature of link|that ECCO. Watch a video demo!
The Call Center Circle is back! Join us and find out, how AI can make customer interactions more personal.