ECCO: Video Insights into Telephony with AI
16. December 2021
Do you want to know what ECCO really looks like? We prepared a couple of video demonstrations for you!
Interview: Speech Recognition in Telephony
2. November 2021
Interview with Peter Kugler – long-time expert in this field and managing director of YouCon GmbH.
Keyword Spotting: What new Opportunities are Opening up for Contact Centers?
19. October 2021
Keyword spotting on the telephony channel is a completely new and powerful tool. But what can it offer?
How do our Customers use Voice Sentiment Analysis?
12. October 2021
For the long-term success of a brand, it is not only the immediate sales that count; the brand image also plays a major role