AI
Time for an AI upgrade? 6 signs that your business can benefit
There is a good chance that your company can benefit from AI upgrades. Learn how to properly assess and leverage your potential.
18. July 2023
News & Blog
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AI
Webinar: Real-Time AI in Microsoft Dynamics 365
Master customer service automatically with these tools for the telephony channel. Watch the webinar recording with two live demos now.
6. July 2023
Interviews
5 Questions with Bettina
Our team is growing all the time. This time Bettina from Marketing answers our 5 questions and gives a little insight into her everyday life.
28. June 2023
Contact Center
Video: CTI for Avaya with LinkThat CUBE
With CTI for Avaya systems, you connect your telephony, whether on premise or in the cloud, with your customer data in all CRM systems.
14. June 2023
General
This is the new Shift
The next generation of customer service is here: Shift is the smart companion for all service concerns. Our AI solution is a universal tool that handles requests automatically.
7. June 2023
AI
CTI with AI for SAP Service Cloud Agent Desktop
Telephony integrated into SAP Agent Desktop: Use your telephony system in conjunction with your CRM data in SAP Service Cloud.
1. June 2023