Contact Center
Digital Sovereignty in Customer Service
At a time when digitalization is reshaping customer service, one central question is coming into sharper focus: Where is our data stored – and who ultimately controls it?
10. June 2025
Contact Center
How CRM Integration for Microsoft Teams works
Learn how to connect MS Teams with your CRM and existing telephony.
5. May 2025
Contact Center
CCW 2025 – a complete success!
CCW 2025 is over – we can look back on three days full of exciting discussions, inspiring presentations and valuable contacts.
4. March 2025
General
LinkThat presents innovative solutions at CCW 2025 in Berlin
The CCW will take place from February 24-27 at the ECC Berlin. We look forward to presenting visionary solutions for customer service at our stand in Hall 3 and in presentations.
16. January 2025
General
Active listening on the smartphone
Does active listening on smartphones really work? We take a closer look at the facts and show why transparency is particularly important when it comes to AI technology.
24. October 2024
General
The EU AI Act – Implications for companies
The EU AI Act came into force in August 2024. What this means for companies and how to prepare for it.
24. September 2024
Contact Center
Be part of it: LinkThat at the CCW 2025
From February 24 to 27, everything in Berlin will revolve around innovative customer dialogue. Visit us at the CCW 2025!
25. July 2024
General
Oktoberfest 2024 with LinkThat
We keep our tradition going and invite our customers and partners to this year’s Oktoberfest. Secure your place now!
9. July 2024
Contact Center
A Typical Workday in the Contact Center with LinkThat ONE
LinkThat ONE makes your workday easier with automation and intelligent functions. Here is a new glimpse.
20. June 2024
Contact Center
The Most Common Mistakes in Customer Service
We take a look at the most common problems in customer service and show you the best way to solve them.
6. June 2024