The Main Advantages of Softphones
Softphones have become an indispensable part of everyday business life. But what are the major advantages of a softphone?
Power Up Your
Connections
THE LINK BETWEEN MAN & TECHNOLOGY
Efficient IT Solutions for your Business
We establish future-proof solutions with intelligent interfaces for our partners and customers. Whether in telephony or via your other communication channels:
With link|that solutions, you can access important information about customers & projects quickly and easily at any time and add new data efficiently.
Keyword Spotting: What new Opportunities are Opening up for Contact Centers?
Keyword spotting on the telephony channel is a completely new and powerful tool. But what exactly can it offer?
The most important KPIs
for Call Centers
A positive customer experience is important for retention and at the same time for the image of your company.
What our Customers say
link|that was able to link existing hardware and software systems for us in China, thereby both creating synergies and implementing the changeover smoothly. Thanks to the integration of the systems, the service employees now have a uniform user interface for managing all customer contacts.
Christian WittlifSenior Process Expert 
In a very short time, our partner link|that has succeeded in setting up a service center that combines the best of both worlds: the efficiency and flexibility of a modern service center with the quality and expert knowledge of Austrian Social Security employees.
Rosa PinzProject Lead of SV Customer Care Center 
link|that's service offers us everything from a single source: planning, development, deployment, maintenance and after-sales service. We feel ideally supported in this Herculean task, which will certainly bring many valuable insights for the health of our population.
Prim. Prof. Dr. O. C. BurghuberHead of LEAD Study at Otto-WagnerSpital 
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About link|that
Digital Transformation with Heart and Mind
Our main focus is on efficient communication in and with companies, intelligent interfaces for high and cross-platform data availability, as well as user-friendly automatisms to facilitate everyday work.
What Makes link|that Special?
We attach great importance to communication. This applies not only to our solutions but also to the way we interact with our customers and partners. This leads to a multitude of outstanding projects and meanwhile more than two decades of experience in implementation.
Great Solution Expertise!
In addition to our standard solutions, we also offer individual development and IT consulting. Our experienced employees have a wide range of options to meet individual needs and can support you without long decision-making processes.