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link|that makes digital communication efficient and user-friendly.

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AI Software Solutions

Take advantage of latest AI technologies in your business processes. See how Artificial Intelligence makes everyday work easier.

CTI & Contact Center

Looking for a complete Contact Center solution, or an easy way to integrate CRM data with your existing telephony? Great – you're already in the right place!

Combine Both

Enrich your Contact Center environment with AI for intelligent routing, sentiment analysis & real-time keyword spotting.

Your proactive link between people & technology

Our Key Products

Latest Articles from our Blog

The most important KPIs for Call Centers

A positive customer experience is important for retention and at the same time for the image of your company.

Interview: Speech Recognition in Telephony

Interview with Peter Kugler - long-time expert in this field and managing director of YouCon GmbH.
Closeup of cheerful indian man driver having phone call

Keyword Spotting: What new Opportunities are Opening up for Contact Centers?

Keyword spotting on the telephony channel is a completely new and powerful tool. But what can it offer?

What our Customers say

About link|that

Digital Transformation with Heart and Mind

Our main focus is on efficient communication in and with companies, intelligent interfaces for high and cross-platform data availability, as well as user-friendly automatisms to facilitate everyday work.

What makes link|that special?

We attach great importance to communication. This applies not only to our solutions but also to the way we interact with our customers and partners. This leads to a multitude of outstanding projects and meanwhile more than two decades of experience in implementation.

Great Solution Expertise!

In addition to our standard solutions, we also offer individual development and IT consulting. Our experienced employees have a wide range of options to meet individual needs and can support you without long decision-making processes.

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