Be part of it: LinkThat at the CCW 2025
From February 24 to 27, everything in Berlin will revolve around innovative customer dialog. Visit us at the CCW 2025!
Our Key Products
We are IT specialists and developers with extensive practical experience.
We are independent and integrate SAP, Salesforce, Microsoft, servicenow, zendesk & many more.
Together, we can quickly figure out how to meet your unique challenge.
Latest Articles from our Blog
Call Center Optimization: Customer Journey 2024
From employee to customer: How to optimize your call center with the right tools.
Telephony integration for Dynamics 365 with the new CUBE
The new CUBE version is now available in Microsoft AppSource: Seamless telephony integration for Dynamics 365.
Oktoberfest 2024 with LinkThat
We keep our tradition going and invite our customers and partners to this year's Oktoberfest. Secure your place now!
Offline AI-features with LinkThat ECCO
Efficient on-premise speech recognition and call summarization for maximum data security and accelerated customer interactions.
Webinar with Five9 & Salesforce: CUBE Integration Deep Dive
We showed two new integrations in detail: Five9 in SAP CX and LinkThat CORE in Salesforce Service Cloud Voice - including instant call summary!
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LinkThat solutions in use from leading brands
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"We are excited by the depth of integration provided by LinkThat. The Features enhance our ability to deliver unparalleled efficiency in our contact center portfolio."
"No matter where in the world an agent is on the phone, and no matter which tool he or she is using – all information such as availability, waiting times and queue status is always available. The LinkThat Cube has been doing its job flawlessly since day one."
"LinkThat was able to link existing hardware and software systems for us in China, thereby both creating synergies and implementing the changeover smoothly. Thanks to the integration of the systems, the service employees now have a uniform user interface for managing all customer contacts."
"Many years of successful cooperation with our partner LinkThat has enabled us to jointly build a service center that combines the best of both worlds: the efficiency and flexibility of a modern service center with the quality and expert knowledge of our employees."
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