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We are an established Austrian company with locations in Austria, Germany and Slovakia. Under the LinkThat brand, we offer the highest quality for our customers. Our services and products improve the working conditions and standards of our customers, respect individual needs and are innovative, future-oriented and high-quality.
Join a team of experts that has been implementing solutions for contact centers with the latest AI and VoIP technologies for over 15 years. Get actively involved in new developments and find forward-looking training for yourself!
Please submit an application if you see yourself in our current job positions and would like to enrich our teams at link|that.
Find more details about this vacancy on the following website:
Find more details about this vacancy on the following website:
Find more details about this vacancy on the following website:
Required: Confident communication in German and English
Your tasks:
• You take over the planning, organization, and implementation of IT projects.
• You develop concepts and strategies for successful project realization.
• Efficient resource planning and budget control.
• You lead a team of 12 talented employees.
• You act as a link between developers and other departments
Please find all specifications in the following PDF.
The following positions require proficiency in German and are thus posted in German:
Zur Verstärkung unseres Teams suchen wir einen/eine VoIP-Engineer!
Deine Aufgaben:
• Operativer Betrieb und Administration sowie 2nd/3rd Level
• Support der gesamten Voice-Lösungen (Schwerpunkt Sinch Contact Pro & Microsoft
Teams)
• Evaluierung neuer Applikationen zur Erweiterung der bestehenden Voice-, Video- und
Collaboration- Infrastruktur beim Kunden
• Administration und Weiterentwicklung der Contact Center Lösung
• Durchführung und Dokumentation aller Arbeiten inklusive Systemtests, Updates und
Upgrades
• Kommunikation und Schulung des 1st Level Supports
Alle Details kannst du dem folgenden PDF entnehmen.
Wir suchen motivierte Mitarbeiter:innen für folgenden Aufgabenbereich:
• Betreuung und Weiterentwicklung von lösungsorientierten VoIP-Systemen aus der
Produktpalette von Sinch (ehem. SAP CCtr) sowie Anbindung div. CRM -Systeme
• 1st und 2nd Level-Support für technische Kundenanfragen
• schriftliche, telefonische und Vor-Ort-Kundenbetreuung (inkl. Reisebereitschaft)
• Verfassen von Dokumentationen
• Schnittstelle zu allen im Serviceprozess involvierten Akteuren
• Monitoring und Sicherstellung des laufenden Betriebes der IT-Infrastruktur
• Analyse von Störungen u. Problemen
Alle Details kannst du dem folgenden PDF entnehmen.
Our current open vacancies can also be found at stepstone.
Please feel free to send us an initiative application!
Send us your application to:
Get a feeling for the atmosphere and motivation at link|that by reading through some of our short interviews.
Education and training are very important to us. Our apprenticeship program was rewarded with the second place in Austria’s “Fit for Future” contest in 2011. At the moment we don’t have any open apprenticeship positions.