Secure on-premise AI features for your Call Center Â
Efficient on-premise speech recognition and call summarization for maximum data security and accelerated customer interactions.
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We are IT specialists and developers with extensive practical experience.
We are independent and integrate SAP, Salesforce, Microsoft, servicenow, zendesk & many more.
Together, we can quickly figure out how to meet your unique challenge.
Latest Articles from our Blog
European CX meets AI: LinkThat live at CCW 2026
Discover our modern, European CX and AI solutions at CCW 2026. From real-time voice bots to document automation, all GDPR-compliant and fully operated within the EU.
A Typical Workday in the Contact Center with LinkThat ONE
LinkThat ONE makes your workday easier with automation and intelligent functions. Here are some practical insights.
Data Lake vs. Data Space: What Service Teams Really Need
Data lake and data room - both terms sound like modern data management - but they describe different approaches. Let's explore them.
LinkThat ONE Demo: The New Customer Service Platform Features
In our latest Webinar session, many new features of LinkThat ONE were revealed. Take a look at what's coming in the next months!
The 3 Biggest Mistakes in AI Implementation in Companies and How to Avoid Them
Many companies struggle with AI rollout. Learn how to integrate AI into CRM, ERP, and customer service successfully.
trusted by
LinkThat solutions in use from leading brands
"We are excited by the depth of integration provided by LinkThat. The Features enhance our ability to deliver unparalleled efficiency in our contact center portfolio."
"No matter where in the world an agent is on the phone, and no matter which tool he or she is using – all information such as availability, waiting times and queue status is always available. The LinkThat Cube has been doing its job flawlessly since day one."
"LinkThat was able to link existing hardware and software systems for us in China, thereby both creating synergies and implementing the changeover smoothly. Thanks to the integration of the systems, the service employees now have a uniform user interface for managing all customer contacts."
"Many years of successful cooperation with our partner LinkThat has enabled us to jointly build a service center that combines the best of both worlds: the efficiency and flexibility of a modern service center with the quality and expert knowledge of our employees."
