With two powerful extensions, PRISM now makes automatic document processing even easier.
In this interview, Harald Kerschhofer reveals the role generative AI plays in our day-to-day work and how we use it in the marketing department.
Our AI for phone calls automatically categorizes conversations and offers even better transcripts.
There is a good chance that your company can benefit from AI upgrades. Learn how to properly assess and leverage your potential.
Master customer service automatically with these tools for the telephony channel. Watch the webinar recording with two live demos now.
Next Wednesday, we will show in our webinar (in German) how waiting times for customers can be reduced and problems solve themselves or faster.
The next generation of customer service is here: Shift is the smart companion for all service concerns. Our AI solution is a universal tool that handles requests automatically.
Telephony integrated into SAP Agent Desktop: Use your telephony system in conjunction with your CRM data in SAP Service Cloud.
Discover new inventions which can help you optimize your chat, email, and phone customer service to save time and money.
The softphone for LinkThat CUBE and ECCO has been upgraded with helpful features. Find out what service agents can look forward to.