CTI Archive

Watch our 2-minute trailer to get to know the features of LinkThat ONE and find out more about the new customer service platform.

18. February 2025

CTI

The CUBE is now officially certified for Avaya Aura® Communication Manager 10.2 and Avaya Aura® Application Enablement Services 10.2.

22. January 2025

Contact Center

The new CUBE version is now available in Microsoft AppSource: Seamless telephony integration for Dynamics 365.

11. July 2024

Contact Center

We use a practical example to show how to optimize the customer journey in e-commerce and enable the best customer experience.

7. May 2024

Contact Center

Which is the better solution? We shed light on the advantages and disadvantages of on-premise and cloud systems.

27. March 2024

CTI

The CUBE is now officially available as a CTI solution for Microsoft Teams and CISCO in the SAP Store.

6. March 2024

Contact Center

We show how digital innovations are transforming the public sector and enabling a smooth, efficient service.

27. February 2024

CTI

All good things come in threes: what’s new with the CUBE & CISCO.

15. February 2024

Contact Center

The CUBE is now available as a CTI solution in the SAP Store. It enables the flexible integration of CRM and ERP solutions from SAP.

17. January 2024

Contact Center

Together with Five9 & WTG, we presented the new CUBE integration in the SAP Arena Mannheim. The show continues in Berlin on February 26th.

21. November 2023