Telephony integrated into SAP Agent Desktop: Use your telephony system in conjunction with your CRM data in SAP Service Cloud.
The CUBE integrates the CRM system servicenow with all its functions. We are also developing exciting new AI features.
The softphone for LinkThat CUBE and ECCO has been upgraded with helpful features. Find out what service agents can look forward to.
link|that ECCO is real-time speech recognition for all CRM and telephony systems. Helpful actions step in as soon as topics are mentioned.
Peter Kugler talks about the future of Teams as a telephony solution. What imminent changes are expected, and where does the journey lead?
We want to help not only with our technological solutions to develop and implement a solid strategy for satisfied customers
Our keyword spotting is now certified by SAP. See how agents benefit from helpful, automatic CRM actions during ongoing calls.
Helpful actions for key topics in live phone calls: This is the core feature of link|that ECCO. Watch a video demo!
CTI for SAP S/4HANA, with link|that and SRB Consulting! We present the most important telephony functions and features of the cloud application for SAP.
After Skype, Teams is the newest telephony solutions by Microsoft. We can show you a video demonstration on how to integrate it with your CRM solutions.
