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cti crm telephony integration

All benefits in the cloud: CTI for SAP S/4HANA:

Together with our partner SRB Consulting we put together a showcase of the functionality of LinkThat CUBE CTI for SAP S/4HANA in a short video.

You can see the following features in action:

  • Customer Recognition: Your agents know everything about the caller, before they pick up the phone.
  • Click-2-Dial: Click on a link directly in the SAP system and call the customer.
  • Forwarding with Notes: Colleagues immediately see what the current call is about.
  • Creating a new Customer: The number calling is quickly converted into a data record.

Besides S/4, we also integrate SAP CRM/ERP and SAP CX Cloud (Sales Cloud and Service Cloud).

Feel free to contact us anytime to learn more about CTI for SAP S/4HANA or discuss details about your integration.

Integrate your telephony solution – CTI benefits:

The LinkThat CUBE supports the market leading providers of digital and analog telephony systems.

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You can read all about the LinkThat CUBE on our product page!

Picture of Harald Kerschhofer

Harald Kerschhofer

Harald was one of the first developers at LinkThat and has been producing creative content for and about our products since completing his media studies.

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