All CTI benefits in the Cloud: With SAP S/4HANA and link|that CUBE

Together with our partner SRB Consulting we put together a showcase of the CTI functionality of link|that CUBE in SAP S/4HANA in a short video.

You can see the following features in action:

Customer Recognition: Your agents know everything about the caller, before they pick up the phone.
Click-2-Dial: Click on a link directly in the SAP system and call the customer.
Forwarding with Notes: Colleagues immediately see what the current call is about.
Creating a new Customer: The number calling is quickly converted into a data record.

Besides S/4, we also integrate SAP CRM/ERP and SAP CX Cloud (Sales Cloud and Service Cloud).

Feel free to contact us anytime to discuss details about your integration.

Integrate your telephony solution

The link|that CUBE supports the market leading providers of digital and analog telephony systems.

cti integration for avaya, cisco, sinc, unify, microsoft and alcatel — CTI with Cisco, Sinch, Unify, Avaya, Teams, Alcatel & more

You can read all about the link|that CUBE on our product page!

Harald Kerschhofer

Harald was one of the first developers at link|that and has been producing creative content for and about our products since completing his media studies.