You can see the following features in action:
- Customer Recognition: Your agents know everything about the caller, before they pick up the phone.
- Click-2-Dial: Click on a link directly in the SAP system and call the customer.
- Forwarding with Notes: Colleagues immediately see what the current call is about.
- Creating a new Customer: The number calling is quickly converted into a data record.
Feel free to contact us anytime to learn more about CTI for SAP S/4HANA or discuss details about your integration.
Integrate your telephony solution – CTI benefits:
The LinkThat CUBE supports the market leading providers of digital and analog telephony systems.
You can read all about the LinkThat CUBE on our product page!