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cti crm telephony integration

All CTI benefits in the Cloud: With SAP S/4HANA and link|that CUBE

Together with our partner SRB Consulting we put together a showcase of the CTI functionality of link|that CUBE in SAP S/4HANA in a short video.

You can see the following features in action:

  • Customer Recognition: Your agents know everything about the caller, before they pick up the phone.
  • Click-2-Dial: Click on a link directly in the SAP system and call the customer.
  • Forwarding with Notes: Colleagues immediately see what the current call is about.
  • Creating a new Customer: The number calling is quickly converted into a data record.

Besides S/4, we also integrate SAP CRM/ERP and SAP CX Cloud (Sales Cloud and Service Cloud).

Feel free to contact us anytime to discuss details about your integration.

Integrate your telephony solution

The link|that CUBE supports the market leading providers of digital and analog telephony systems.

cti integration for avaya, cisco, sinc, unify, microsoft and alcatel
CTI with Cisco, Sinch, Unify, Avaya, Teams, Alcatel & more

You can read all about the link|that CUBE on our product page!

Harald Kerschhofer

Harald Kerschhofer

Harald was one of the first developers at link|that and has been producing creative content for and about our products since completing his media studies.

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