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LinkThat ONE Demo: The New Customer Service Platform Features

Our integrated customer service platform LinkThat ONE has received new features.

In a 35-minute demo session, we present the latest updates for data analytics and security.

The new version of LinkThat ONE is now even more flexible and convenient to use. Among the new features are:

  • Automatic tagging across all contact channels
  • Customizable dashboards for every user
  • Interactive contact channel and file analysis
  • The AI Agent Cockpit

See LinkThat ONE in action in our 35-minute demo.

The focus of the session is on the seamless integration of all services that make customer service more efficient — from the customer popup to AI-driven automation. 

One of the most exciting updates is the data control within EU data centers, now fully supported by LinkThat ONE. We’ll show you the new omnichannel widgets and demonstrate how the interactive data analysis works in real time.

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Picture of Harald Kerschhofer

Harald Kerschhofer

Harald was one of the first developers at LinkThat and has been producing creative content for and about our products since completing his media studies.

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