
CCW 2026: Three days full of exchange, innovative ideas, and new contacts
Review of CCW 2026: LinkThat draws a positive conclusion with many interested visitors, exciting discussions, and new ideas for AI in customer service.


Review of CCW 2026: LinkThat draws a positive conclusion with many interested visitors, exciting discussions, and new ideas for AI in customer service.

What modern customer service needs today: clear processes, meaningful AI, and technology that simplifies rather than burdens daily operations.

Which EU cloud providers meet the highest standards – and is the cloud always the right choice?

How MEDEWO automates sales with AI-powered email routing: faster processing, intelligent forwarding and noticeable relief thanks to LinkThat PRISM.

Discover which CRM trends will shape businesses by 2030 – from Agentic AI to Conversational CRM.

Efficient on-premise speech recognition and call summarization for maximum data security and accelerated customer interactions.

Discover our modern, European CX and AI solutions at CCW 2026. From real-time voice bots to document automation, all GDPR-compliant and fully operated within the EU.

LinkThat ONE makes your workday easier with automation and intelligent functions. Here are some practical insights.

From February 24 to 26, the biggest innovations in customer service will be presented in Berlin. Make sure you get your ticket.