Skip to content

CTI for Microsoft Dynamics with link|that Cube

Our CTI solution link|that Cube and its Softphone are available for Microsoft Dynamics 365 now. The advantages for users remain the same: Customer data is visible in CRM before answering calls, the queues and presence status of all colleagues are easily accessible with one click, Auto-Complete and Click-2-Call are supported when dialing and forwarding.

Additionally, a Case Transfer provides the ability to send open cases (and similar records) as an attachment to colleagues while transferring a customer”s call.

In this video, we demonstrate the link|that-Cube integration with different telephony solutions:

Microsoft Dynamics 365

Connect people, products, and data with Microsoft Dynamics 365 – a collection of business applications that help transform the way you do business. All information can be found at


Harald Kerschhofer

Harald Kerschhofer

Harald was one of the first developers at link|that and has been producing creative content for and about our products since completing his media studies.

Find out more in our blog


How to achieve scalable & integrated communication

Why scalability and integration are critical for customer facing communication strategies.
telephony automatic categories

ECCO introduces automatic categorization of telephone calls

Our AI for phone calls automatically categorizes conversations and offers even better transcripts.

5 Questions with Agnes

About playing drums, drawing portraits and AI control. Agnes from the label team gives us her answers to the 5 Questions.

Stories from our customers

This might also interest you

Do you want to find out more?


We use cookies for better user experience and traffic analysis.
By continuing to browse the site, you agree to our use of cookies.