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webinar microsoft dynamics

Real-time AI in Dynamics 365: Webinar on July 5th

Mastering customer service automatically: This time we’ll show you new workflows and our best AI features in Microsoft Dynamics 365.

July 5th at 2:00 pm

Accelerate Service Telephony –

How to use intelligent queues & real-time AI in Microsoft Dynamics 365

Language: German


Live demo with:



Including Q&A

Noman Khairul

Bettina Zambo

30 min

Microsoft Teams Livestream

The event will take place as a live stream via Microsoft Teams –
you just have to follow a link and you can join in quickly & conveniently.

Register now for free & be there on July 5th:

The high number of customer inquiries currently presents many with the challenge of improving the efficiency of their own service performance.

We’ll show you how you can identify and resolve the concerns of your callers in your telephony queues – even completely automatically. AI support is also the key to success in real-time consulting. This is possible with ECCO directly in the Dynamics 365 CRM system from Microsoft.

At the end, as always, we take the time to answer your questions.

We are looking forward to seeing you!

Harald Kerschhofer

Harald Kerschhofer

Harald was one of the first developers at link|that and has been producing creative content for and about our products since completing his media studies.

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