CTI
The latest news in the CUBE & CISCO world
All good things come in threes: what’s new with the CUBE & CISCO.
15. February 2024
Contact Center
The Evolution of the Customer Journey 2024
We show how efficient and customer-oriented interaction works in practice today, creating the perfect balance between technology and human interaction.
8. February 2024
General
Champions Summit at the Olympiastadion Berlin
On the evening before the CCW, we are bringing three world champions onto the stage with WTG and Five9. Unique stories and experiences in a panel discussion at the Olympiastadion Berlin.
29. January 2024
Contact Center
LinkThat CUBE for Avaya CTI now available in the SAP® Store
The CUBE is now available as a CTI solution in the SAP Store. It enables the flexible integration of CRM and ERP solutions from SAP.
17. January 2024
General
The roadshow continues: On February 26
Together with Five9 and WTG, we invite you to the grand finale of the “United for Success” roadshow on February 26, 2024 at the Olympiastadion Berlin.
15. January 2024
AI
New strategies for more efficient processing of correspondence
With two powerful extensions, PRISM now makes automatic document processing even easier.
23. November 2023
AI
How artificial intelligence is changing the world of work
In this interview, Harald Kerschhofer reveals the role generative AI plays in our day-to-day work and how we use it in the marketing department.
9. November 2023
Contact Center
Five9 and LinkThat unite their communication worlds
Contact center software specialists: LinkThat integrates SAP systems with Five9 CCaaS platform thanks to new ISV partnership.
2. November 2023
Contact Center
Roadshow “United for Success”
LinkThat, Five9 & WTG invited to the roadshow “United for Success” on November 9th in the SAP Arena Mannheim – more information here!
23. October 2023
Contact Center
Contact Center: How to focus on your customers & save time
Put your customers first. Satisfaction and a good brand experience are key to the growth of successful businesses.
18. September 2023