Contact Center
Five9 and LinkThat unite their communication worlds
Contact center software specialists: LinkThat integrates SAP systems with Five9 CCaaS platform thanks to new ISV partnership.
2. November 2023
Contact Center
Roadshow “United for Success”
LinkThat, Five9 & WTG invited to the roadshow “United for Success” on November 9th in the SAP Arena Mannheim – more information here!
23. October 2023
Contact Center
Contact Center: How to focus on your customers & save time
Put your customers first. Satisfaction and a good brand experience are key to the growth of successful businesses.
18. September 2023
Contact Center
How to achieve scalable & integrated communication
Why scalability and integration are critical for customer facing communication strategies.
6. September 2023
Archive
With LinkThat to the Oktoberfest 2023
We continue our tradition and invite customers and partners to this year’s Oktoberfest. Save your spot now!
3. August 2023
AI
This is the new Shift
The next generation of customer service is here: Shift is the smart companion for all service concerns. Our AI solution is a universal tool that handles requests automatically.
7. June 2023
Archive
Happy International Women’s Day!
This International Women’s Day, we’re celebrating successful women everywhere:
From the beginnings of IT until our employees of today!
8. March 2023
AI
Austria promotes companies in the use of Artificial Intelligence
New grants for SMBs make it especially easy to invest in AI now and save in two ways. We explain how and are here to help.
14. February 2023
AI
How humans determine the quality of AI
Current developments show us how dangerous the unreflective use of AI is – and what expectations we should have of AI.
26. January 2023
AI
The hype around ChatGPT and what it means for AI
ChatGPT makes AI tangible for everyone. Is the excitement about the new wonder box, which has an answer to all questions, justified?
16. January 2023