The benefits of Shift
Both in training and execution, Shift shines with speed: requests are handled in real time. This means that customers receive a response immediately and can also respond back directly. Depending on the request, it is also possible to respond across channels (e.g.: data sheet via email during a call).
Shift’s linguistic skill is equivalent to that of a Large Language Model – such as ChatGPT. This means that the system understands all questions and immediately finds the correct answer in the data provided. However, since it does not formulate these answers itself and does not invent anything, errors and false statements are ruled out.
One of the biggest advantages of Shift is that it is trained and operated in Europe. Shift is developed and managed by experts in Vienna. The professional preparation of your data ensures that you always know what information is being used and shared with customers.