CTI Archive

Contact Center

The CUBE is now available as a CTI solution in the SAP Store. It enables the flexible integration of CRM and ERP solutions from SAP.

17. January 2024

Contact Center

Together with Five9 & WTG, we presented the new CUBE integration in the SAP Arena Mannheim. The show continues in Berlin on February 26th.

21. November 2023

Contact Center

Contact center software specialists: LinkThat integrates SAP systems with Five9 CCaaS platform thanks to new ISV partnership.

2. November 2023

Contact Center

Our new customer contact dashboard combines powerful data analytics with seamless integration of telephony and CRM systems.

6. October 2023

Contact Center

Why scalability and integration are critical for customer facing communication strategies.

6. September 2023

Contact Center

With CTI for Avaya systems, you connect your telephony, whether on premise or in the cloud, with your customer data in all CRM systems.

14. June 2023

Telephony integrated into SAP Agent Desktop: Use your telephony system in conjunction with your CRM data in SAP Service Cloud.

1. June 2023

Contact Center

The CUBE integrates the CRM system servicenow with all its functions. We are also developing exciting new AI features.

24. April 2023

Contact Center

The softphone for LinkThat CUBE and ECCO has been upgraded with helpful features. Find out what service agents can look forward to.

20. April 2023

link|that ECCO is real-time speech recognition for all CRM and telephony systems. Helpful actions step in as soon as topics are mentioned.

13. January 2023